Terms and Conditions

Welcome to Cafe Lu! These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing our website or visiting our location, you agree to comply with these terms.

General Information

At Cafe Lu, we are committed to providing an exceptional dining experience for all our guests. Please review the following guidelines to ensure your visit meets our standards of service and hospitality.

Contact Details

Address: 636 S Harbor Blvd, Santa Ana, CA 92704
Phone Number: (714) 604-6347
Feel free to reach out for any inquiries or reservations.

Usage of Website and Services

Website Access and Content

Our website is designed to provide up-to-date information about our menu, location, and services. By using this website, you agree not to:

Replicate or distribute any content without prior written consent from Cafe Lu.
Use the website for unlawful activities or purposes.

Reservation Policy

Cafe Lu may offer the ability to make reservations via phone or online. Please note:

Reservations are subject to availability and may be confirmed via email or phone.
Kindly arrive on time to secure your table, as delays may result in cancellations.

Dining Policies

Health and Safety Standards

Cafe Lu adheres to all local health and safety regulations to ensure a safe and enjoyable environment. Guests are expected to:

Follow hygiene and safety protocols displayed at the restaurant.
Notify staff of any allergies or dietary restrictions before placing an order.

Payments and Billing

Cafe Lu accepts major credit cards, debit cards, and cash payments.
All prices listed on our menu are subject to applicable taxes and gratuities.

Cancellation and Refunds

Reservation Cancellations

Guests are encouraged to cancel reservations at least 24 hours in advance by contacting us at (714) 604-6347.

Refund Policy

Refunds are evaluated on a case-by-case basis, particularly for any dissatisfaction with food or service. Please inform our staff immediately during your visit if issues arise, and we will do our best to resolve them promptly.

Changes to Terms and Conditions

Cafe Lu reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updates will be reflected on our website, so we encourage you to review this page periodically.

Contact Us

If you have any questions or concerns regarding these Terms and Conditions, please feel free to contact us:

Phone: (714) 604-6347
Address: 636 S Harbor Blvd, Santa Ana, CA 92704

We look forward to serving you at Cafe Lu!