Privacy Policy
At Cafe Lu, we value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, contact us, or interact with our services. By using our website or services, you agree to the practices described in this policy.
Information We Collect
Personal Information You Provide
When you interact with Cafe Lu, we may collect personal information that you provide voluntarily, such as:
- Name and Contact Information: Includes your name, phone number, and email address when making reservations, inquiries, or signing up for updates.
- Payment Information: Includes billing details for online orders or in-person transactions.
Automatically Collected Information
We may automatically collect certain information when you visit our website, such as:
- Device Information: Includes details about the device you use to access our site.
- Browsing Data: Such as IP addresses, browser type, and pages viewed.
How We Use Your Information
To Provide and Improve Our Services
We use the information we collect to:
- Process orders and reservations.
- Respond to your inquiries and requests.
- Enhance the functionality and user experience of our website.
For Communication and Marketing
With your consent, we may:
- Send promotional emails or special offers.
- Share updates about Cafe Lu’s menu, events, and services.
Legal Compliance and Security
Your information may be used to:
- Comply with applicable laws and regulations.
- Protect the rights and safety of Cafe Lu and our customers.
Sharing Your Information
Third-Party Service Providers
We may share your information with trusted third-party service providers to:
- Process payments securely.
- Deliver marketing communications.
Legal Obligations
We may disclose your information if required to do so by law or if we believe it is necessary to protect our rights or comply with legal proceedings.
Your Privacy Choices
Opt-Out of Marketing Communications
You may opt-out of receiving marketing emails by following the unsubscribe link in our communications or contacting us directly.
Access and Update Your Information
You can request access to your personal information or make updates by reaching out to us.
Security Measures
Cafe Lu takes your privacy seriously and implements appropriate security measures to protect your personal information. While no system is completely secure, we work to ensure your data is safeguarded against unauthorized access, alteration, or disclosure.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Cafe Lu
636 S Harbor Blvd
Santa Ana, CA 92704
Phone: (714) 604-6347
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed.
Thank you for trusting Cafe Lu. We are committed to protecting your privacy while delivering exceptional service.
